1/2 Million bus passes to be renewed in Greater Manchester – letters going out to holders

A major project to renew almost half a million free travel passes for over 60s and people with disabilities in Greater Manchester is now under way.

Transport for Greater Manchester is in the process of writing to people who have an English National Concessionary Travel Pass (ENCTP) that is due to expire in coming weeks and months.

The ENCTP is a national scheme which provides free travel on local buses after 9.30am to over-60s and people with disabilities.

It was launched a little under five years ago, which is the same length of time each card is valid for. As a result, the majority of the 420,000-plus passes issued in Greater Manchester to date will be coming up for renewal from April onwards this year.

Although funded by the government, the administration of the passes falls to TfGM and plans have been developed to ensure that the renewals process runs smoothly.
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Our Comment: Across the country millions of bus passes are due for renewal in April – some are doing it automatically, some leaving it all to the bus pass holder – some local authority websites say what you must do on , but some don’t and leave you to find out. To find contact details for your area, go to our ‘where to apply’ pages

11 thoughts on “1/2 Million bus passes to be renewed in Greater Manchester – letters going out to holders

  1. Linda Gledhill

    My bus pass runs out end of Sept 2017, but have still not received renewal form. My local bus shop said they were running late and to wait until 15 Sept and go back if not received. I have waited and still no letter. I need this pass urgently the first week of October as travelling to visit relatives and an ageing mother. What or who do I contact.

  2. Kathryn

    My mother returned her renewal form for her over 60s free bus pass almost 3 weeks ago her current one expires in the 30th of April 2017 but her new one has not yet arrived. Has anyone else had similar problems

  3. Carole evans

    Myself and my husband have not received a renewal letter our passes run out on the 31/01/17

  4. admin Post author

    if your new address is in Greater Manchester

    for National Concessionary Travel Pass you can ring the Concessionary Travel helpline 0161 244 1050 (Monday to Thursday 0900 – 1630, Friday 0900 – 1600).

    or Write to : Travel Concessions, Customer Services, PO Box 429, Manchester M60 1HX.

    they don’t give an email address to use.

    If you are moving somewhere else find the new bus pass office from here : http://www.blog.freebustravel.co.uk/where-to-apply/


    I have renewed my bus pass with greater manchester transport but it will not work on the bus machines ,can i replace this one with a new one .It expires 30 nov 2017 no 633597 0125 0939 9566.

  6. kay carsley

    The free bus passes for people with mental health problems have been around for years, a lot longer than 5 years. A friend of mine who has schizophrenia who has a had a bus pass for the last 10 years has been told he cant have a new one. So someone should tell GMPTE about this news!

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