Where to Apply for a Bus Pass

for Older Persons and Disabled Bus Passes, Freedom Passes, Metro Passes, NOW Cards, issued as part of the “English National Concession Ticket Scheme” (ENCTS)or similar schemes operating in Scotland, Wales & N Ireland

NB In most cases County or City Councils are running Concessionary Fare/Bus Pass Schemes.

Scroll down to fund links to local authority bus pass/freedom pass pages with information on how/where to apply, and application forms to download.

Hours when bus passes can be used-  it is worth looking at the local authority pages from the links below for this – e.g many (but not all) allow use of a bus pass before 9.30 am for hospital appointments.

New ! Postcode Lookup – England
Click on the link below, then enter your postcode to find information and your local office for bus passes:
Older Person’s Bus Pass – England | Disabled Bus Pass Post code lookup
Please let us know if you don’t find the right webpage for your area, or if you wish to make a comment/query please use the comment box at the bottom of this page.

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Ireland (3)
Where to apply - N Ireland & Republic of Ireland 8/15
Isle of Man, Jersey, & Guernsey (3)
Bus & Rail Pass info for pensioners and the disabled Rev 8/15
Middle England (23)
Including East & West Midlands, Derbyshire, Herefordshire, Leicestershire, Lincolnshire, Norfolk, Northamptonshire, Nottinghamshire, Oxfordshire, Shropshire, Staffordshire, Suffolk, Worcestershire rev 4/16
North East England (14)
including Cleveland, Co Durham, Tyneside, Northumberland 4/16
North West England (20)
Including Cheshire, Merseyside, Lancashire, Cumbria, 4/16
Scotland (2)
Local Authority contacts 8/15
South East England (31)
Including Bedfordshire, Berkshire, Buckinghamshire, Cambridgeshire, Essex, Hertfordshire, Kent, Sussex, Surrey, London rev 6/15
South West England (17)
Including Bristol, Bath, Devon, Dorset, Hampshire, Isle of Wight, Gloucestershire, Wiltshire, Somerset, Cornwall rev 6/15
Wales (19)
Links to all districts Rev 8/15
Yorkshire (13)
All local authority areas in Yorkshire r 4/16

32 thoughts on “Where to Apply for a Bus Pass

  1. Christine Foames

    I will be 60 at the end of August can I apply for a free bus pass I have heard I can get one if I pay a fee

  2. Eddie O'Neill

    I suffer from Obstructive Sleep Apnoea and have been told Im entitled to a free travel pass. Is this true I live in Greater Manchester. And if so how do I apply online

  3. admin Post author

    Email sent to enquirer: “Different bus pass offices have different conditions attached – which town/county do you live in ?”

  4. val hooper

    Iam a disabled pensioner and need a wheelchair to travel on the bus . I have a bus pass but my daughter who wheels me about has to pay a fare , can she get a bus pass as I can not travel without her.

  5. admin Post author

    We see that Somerset CC issued a consultation about bus pass use – it included making the start time 9.30 am instead of 9am, and no longer issuing ‘companion passes’ – which allow disabled people to have a carer with them. There’s no doubt that the start time has been changed to 9.30am (not very helpful for those with early hospital appointments) – we have emailed Somerset CC for the results if their consultation and will let you know what we hear.

  6. David Allen

    I was shocked today when I attempted to catch the bus today at 9:15 to be told that concessions now start at 9:30 rather than the previous 9:00 as from the beginning of the month. I had seen no publicity about this, nor can I find any in retrospect. Is this just in Somerset or is it country-wide?

  7. kimberley newton

    My dad’s disabled and when he uses public transport he has to go in his wheel chair I have to go with him as he can’t push himself it cost me a fortune and I can’t afford it how do I apply for a carers free travel card as I’ve only just herd about them

  8. Susan Draper

    I have a disabled bus pass with carer I live in County Durham can I use it in Dorset on holiday and would my carer also travel free there

  9. Jean Wenlock

    I am British Citizen living in America, I will be coming to England to visit my sister in May. I am wondering if I would be able to have a free bus pass? Thanking you in advance t

  10. Joanna

    i am so very frustrated that I am unable to find any infirmation about how to apply for the National Bus Pass Scheme.mMy partner is nearly 65 and according to the government website I keep getting redirected to, he was eligible 3 years ago. AmI mistaken in thinking he should be eligible for bus travel anywhere in England?

  11. admin Post author

    according to the information we have you will qualify for a bus pass and state pension from your 66th birthday. This is on the basis that you were born Feb 1956. More information is on this page

  12. Lesley harvey

    I am 61 yrs old why carnt i get a concessionery buss pass, have worked all my life and now they say i have to wait till 2019.

  13. George Newton

    My bus pass which is due for renewal march 2018 has stopped working when I scan it on the bus ticket machine. Please could you tell m

    e what the procedure is to get a new is one, as the one I have has a fault
    it seems to have a faulty silver piece. my number on the buss pass
    Also could you tell me if I can use this pass at any time as I believe it is a disabled pass, as I am registered
    disabled.
    Thank you.
    George N

  14. admin Post author

    Too little info to answer your question – try going to our ‘all you wanted to know about bus passes pages.

  15. mr cranenburgh

    i am 60 in septejber, do i qualify for a free bus pass? if so where do i need to apply for it?

  16. ask

    My family members always say that I am wasting my time here at web, except I know I am getting experience daily by
    reading such good articles.

  17. transcription e services

    This website was… how do I say it? Relevant!! Finally I’ve found something which helped me.

    Appreciate it!

  18. admin Post author

    Sorry to hear of your loss – We suggest looking for your local bus pass office from our ‘Where to Apply pages, you should find instructions on what to do

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