Category Archives: concessionary fares

MASSIVE backlog in renewing bus passes could leave thousands of pensioners without bus passes

Thousands of over-60s normally eligible for free bus travel could now have to pay to ride due to a massive backlog in renewing permits.

People are facing delays of up to 28 days as Lincolnshire County Council deals with 6,000 applications a month rather than the usual 1,200 to 1,500.

This is because 67,000 passes are due to expire this year and demand is high despite the council advising people as early as last autumn to apply six months before expiry dates. It normally takes up to 10 days to issue a renewed pass.

Read more at http://www.lincolnshirelive.co.uk/thousands-of-over-60s-face-waiting-up-to-28-days-for-free-bus-pass-renewal-in-lincolnshire/story-30285097-detail/story.html#hMQ2ggA5ytRMqJUD.99
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INCREASING the age for a free bus pass in Scotland would save £45 million a year

Earlier this year The Sunday Post revealed how the Scottish Government is planning to increase the eligibility age for the popular concessionary travel scheme.

It is expected this will see the minimum age rise from 60 to 65 with current pass-holders unaffected.

Figures released under freedom of information laws show that last year £45m of the £187.7m spent on the free bus pass scheme was accounted for by users in the 60 to 64 age bracket.

Around one in five holders of the free bus pass are between the ages of 60 and 64, with many of them working commuters.

Meanwhile, a new poll has revealed the majority of older Scots have backed the age increase.

Scottish Labour’s transport spokesman Neil Bibby MSP said: “The SNP is failing passengers up and down the country.

“Under the nationalists, vital services have been cut while ticket prices have gone up. Communities have been left stranded as key routes have been scrapped.

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A GROUP of elderly people feel ‘victimised’ and ‘trapped’ after being forced to pay £1 a day for a formerly free bus.

Pensioners who rely on the number 22 Grant Palmer shopping service bus from into Bedford town are now forced to pay £1 each weekday morning, despite being able to use it for free just a week and a half ago.

This is because Bedford Borough Council is now charging the elderly and disabled with concessionary passes who use the bus before 9.30am , which came into force on February 1.

The scheme was introduced to save the council £100,000 a year in light of what portfolio holder for finance, Michael Headley described as ‘punishing government cuts’.

The council previously claimed single service buses would not be affected by the charges.

Read more at http://www.bedfordshire-news.co.uk/pensioners-feel-victimised-by-1-charge-for-their-only-bus-to-town/story-30127613-detail/story.html#5myR6bIrWiWRyzHY.99


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The age at which Scots qualify for a free bus pass could be set to rise.

The age at which Scots qualify for a free bus pass could be set to rise.
Transport Minister Humza Yousaf said the Scottish government would hold a consultation on changes to the national concession travel scheme.
He wants to extend it to Modern Apprentices and those on Job Grants and said people who already had passes would retain them.
But he said ministers had to look at the “long-term sustainability” of offering all those over 60 free travel.
The Scotland-wide free bus pass entitlement scheme was introduced in 2006.
The card allows passengers, aged over 60 or disabled, to travel free on local, registered or scheduled long-distance services.
The transport minister has said a public consultation on changes to the current system will be held.
‘Most need’
However, he insisted that current holders of the passes would be unaffected.
Mr Yousaf told BBC Scotland: “If you’ve got a free bus pass you will continue to have that free bus pass and continue to be able to use that pass in the way that you currently are.
“What we have said is that we want to extend the national travel scheme to Modern Apprentices, to those on a Job Grant, so that some young people, that are in the most need, can also benefit.
“But clearly people are living longer, they are staying in work longer – which are all good things – but it does add a pressure.
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THE age at which Scots qualify for a free bus pass is to rise

Think you’ll get a free bus pass at 60? Think again

THE age at which Scots qualify for a free bus pass is to rise, The Sunday Post can reveal.

In the face of soaring costs, SNP ministers are planning to increase the eligibility age for the popular concessionary travel scheme from 60.

A public consultation on the move will get under way later this year but it is understood current holders of the free bus pass will be unaffected.

The move was meant to have been launched this month but has now been put off until after May’s council elections.

The plan would leave Scots worse off than many parts of England, such as London, where the concessionary travel scheme starts at 60.

Around 200,000 people between the ages of 60 and 65 currently hold a free bus pass with many people who have retired early enjoying the benefits of the card.

Last month a £10 million black hole in the funding for the bus pass scheme was revealed in the Scottish Government’s draft budget.

Grilled by MSPs on whether entitlement for bus pass holders would remain unchanged in the wake of this cash shortfall, a top Transport Scotland official pointedly said: “For those who have the card, yes, absolutely.”

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Early use of bus pass to be charged at £1 per journey in Bedfordshire

CHANGES to discount travel passes in Bedford borough are set to come into force next month.

The English National Concessionary Travel Scheme (ENCTS) allows disabled and pensioner pass holders to travel free of charge on bus journeys where the journeyis made between 9.30am and 11.00pm Monday to Friday or anytime on weekends or bank holidays.

This part of the scheme is not changing.

But Bedford Borough Council had previously subsidised pass holders’ travel in addition to the national scheme to allow them to use buses for free at any time on journeys within the borough. This initiative is being altered.

READ MORE:£2.7m budget cuts as Bedford council tax rises

ENCTS pass holders travelling before 9.30am on weekdays will now pay a contribution of £1 per journey toward the cost of their journey as of February 1, 2017.

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London Transport continue to embarrass bus pass users from outside London

What a shame they can’t get their act together!

Message from bus pass user today: “I have just been on the H37 bus from Blenheim centre towards Richmond and the driver told me my national bus pass was not valid, even when I showed him it was valid anywhere in England. It made me feel uncomfortable and embarrased. It is about time tFL instructed all their drivers of the situation.”

This is appalling – so many people have been embrarrassed in this way.

Isn’t it strange, we have never had a complaint from a Londoner having a problem using their pass outside London.

You can read other bus pass users complaints on
Do print off a copy of the attached and have it with you on your next journey. London Bus Driver’s Guide Book Page

Scottish Government’s budget document plans to cut concessionary travel cash

Labour have claimed older people are getting a “raw deal” from the Scottish Government’s draft budget as concessionary travel is in line for cuts of almost £10m.

The party’s transport spokesman Neil Bibby raised fears that fares for paying customers will rise and lifeline bus routes will be cut as the funds for subsidised and free travel for disabled and older people is reduced by £9.5m next year.

The Scottish Government’s budget document plans to cut concessionary travel cash from £207.8m in 2016/17 to £198.3m in 2017/18, but a Transport Scotland spokeswoman said the free bus pass scheme would continue “exactly as it does at present”.

The document states the government will “constrain payments under the concessionary travel scheme for older and disabled people as a result of a negotiated settlement with the bus sector and develop options in consultation with stakeholders to safeguard the scheme’s longer-term sustainability”.
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Dorset County Council proposes changes to the concessionary bus pass scheme

RESTRICTING times when bus pass holders can travel for free is the latest money-saving move from council chiefs.

Residents are asked to give their views on proposed alterations to the concessionary bus pass scheme in Dorset in a six-week consultation ahead of possible changes coming into force next April.

Dorset County Council subsidises a scheme which allows bus pass holders free concessionary travel before 9.30am on services where the next bus is not until after 10.30am.

However in a move to save money and free up buses it is proposed to withdraw free travel for concessionary bus pass holders before 9.30am on weekdays.

This applies to almost 50 bus services, mainly in rural communities.

It does not affect the partially sighted and blind, who would still be able to travel free any time. The companion scheme for people with disabilities would still continue, and concessionary holders would still be able to travel anytime of the day weekends and public holidays.

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‘Impossible’ to fund concessionary fares, LGA claims

Councils can no longer provide pensioners and disabled people with free off-peak bus travel local leaders have warned, effectively issuing ministers with an ultimatum ahead of the Autumn Statement.

The Local Government Association (LGA) said the Government should use the Autumn Statement this month to plug a ‘funding gap’ for the concessionary bus fares scheme, which gives pensioners and disabled people in England free off-peak travel on all local bus services across England.

”Local Cllr Martin Tett, LGA transport spokesman said: ‘Years of underfunding of the scheme has forced councils to spend millions of pounds of taxpayers’ money to subsidise the scheme. This is now impossible with councils having to make savings while struggling to protect vital services like adult social care, protecting children, filling potholes and collecting bins.

‘Unless the Government commits to fully funding concessionary fares, elderly and disabled people will be left stranded with a free bus pass in one hand but no local buses to travel on in the other.’

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Our comment: what a prospect, good bye triple lock, good bye bus passes ?

UK businesses would also suffer a lot from either, I’d guess that pensioners our age are spending rather than hoarding their income ?

Automatic renewal plan for senior bus passes in South Yorkshire

Older people in Sheffield will no longer have to renew their bus passes. From January 1 the South Yorkshire Passenger Transport Executive, or SYPTE, will roll out an automatic renewal scheme for senior concession passes. The trial scheme will run for a year and will apply to all passes that expire after December 31 this year. SYPTE executive director Stephen Edwards said: “We are pleased to introduce the new auto renewal pass process for English National Concessionary Travel Scheme pass holders. “The process will remove the need for our customers to reapply for their pass, making it even easier for them to continue to benefit from free and discounted travel across South Yorkshire.” Passengers currently have to renew their pass every five years, either in person, on the phone or online. Once the trial period starts, all they need to do is wait for their new pass to come through the letter box. The only time anyone will need to contact SYPTE is if they have moved house or need to update their details or photo – or to apply for their first pass. If the trial is successful, automatic renewal will become permanent.

Sheffield bus services

Read more at: http://www.thestar.co.uk/business/automatic-renewal-plan-for-senior-bus-passes-in-south-yorkshire-1-8187636
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Our comment: Not the first to do this, but hopefully to be followed by many more local councils

Bad Treatment of valid bus pass holders on London buses continues

The numbers of pensioners contacting us to relate their embarrassment and difficulty when their valid bus pass is refused by a London Bus driver has been going on for 3 years, and is on the increase. We quote here a couple of recent examples,
Pat September 23, 2016 at 11:13 am

We have always on trips to London been asked to swipe our cards on buses and always been waved through but on a recent visit to London on a Wed evening pre 2100 my bus pass gave message “Invalid for this trip” whereas my partner’s said “Show to the driver”. The driver waved my partner through but started to tell me mine was invalid. I told him that it was valid and ran until 2019 so he didn’t press me for payment but it does seem that London bus drivers need to be educated in how to treat bus passes especially if readers are not able to recognise them which it seems they are not.

Nora Johnson August 29, 2016 at 6:44 pm My Senior Bus Pass with ‘Red Rose’ issued in Hertfordshire was refused today, 29 August, in London on a No 170 bus running from Royal Hospital Road to Victoria Station. The card showed ‘invalid’ on the screen reader although it is in date until 31 December 2017. The driver insisted that I paid the full fare. Any comments would be appreciated.

Many more can be seen on our ‘Using a Bus Pass in London’ page.

Bus drivers are probably not happy either – it is high time TFL resolved the problems with the card readers on buses.

PS: we have had no complaints of this kind about Londoners not having their cards accepted on bus services outside London.
so get your act together London.

Once again we have written to TFL on this matter.