We welcome your comments and enquiries. Information affecting bus pass holders, pensioners and disabled people generally is given free and impartially.
Many questions relating to bus passes can be answered from the pages of this blog, so you might like to try that approach first.
To make a comment or raise a query comment forms can be found on most pages, and you can also see what other people have had to say there. e.g. ‘Where to Apply’ , When can I get a bus pass , or Disabled Bus Passes & Benefits
If you wish to let your MP know your opinion you can find contact information here
Using a bus pass outside your own area Bus passes issued in England are valid throughout England on bus services, Bus passes issued in Scotland are valid throughout Scotland, the same applies to Wales and N Ireland. But bus passes are not valid throughout the UK e.g. a bus pass issued in Scotland is not valid for use in England, or vice-versa.
Renewing a bus pass – the best way to check this is to go to our ‘Renewing your bus pass’ page. (in a lot of cases (but not all) the council sends out a letter a month or two before your bus pass runs out, but you can check as mentioned above.)
Visitors to London – we have summarised advice for visitors to London , in a webpage.
Visitors from Overseas British nationals living outside the UK often ask ‘can I get a bus pass when I visit the UK?’ – our answer invariably is that ‘you need to prove permanent residence in the UK to qualify.’