DWP to stop paying benefits into Post Office card accounts

The department intends to stop paying benefits into Post Office card accounts – basic cash accounts used by nearly 3 million people, including 1.5 million pensioners, many of whom do not have ordinary bank accounts. This could prove politically controversial because it would undermine the financial viability of rural post offices.

The card accounts are expensive and not flexible enough to handle universal credit benefit payments, the review says: “DWP recognise that there are wider cross-government considerations, such as maintaining the footfall and associated income in rural post offices. However, this is not for DWP to address by paying for products not needed and which for some people are not suitable.”

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2 thoughts on “DWP to stop paying benefits into Post Office card accounts

  1. ANTHONY BRIAN LONG

    my friend has received a letter telling her that state pension has to be paid into bank account and I am waiting for my letter, hard times on older pensioners who do not have bank account and rely on post office

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