London Transport continue to embarrass bus pass users from outside London

What a shame they can’t get their act together!

Message from bus pass user today: “I have just been on the H37 bus from Blenheim centre towards Richmond and the driver told me my national bus pass was not valid, even when I showed him it was valid anywhere in England. It made me feel uncomfortable and embarrased. It is about time tFL instructed all their drivers of the situation.”

This is appalling – so many people have been embrarrassed in this way.

Isn’t it strange, we have never had a complaint from a Londoner having a problem using their pass outside London.

You can read other bus pass users complaints on
Do print off a copy of the attached and have it with you on your next journey. London Bus Driver’s Guide Book Page

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