What a shame they can’t get their act together!
Message from bus pass user today: “I have just been on the H37 bus from Blenheim centre towards Richmond and the driver told me my national bus pass was not valid, even when I showed him it was valid anywhere in England. It made me feel uncomfortable and embarrased. It is about time tFL instructed all their drivers of the situation.”
This is appalling – so many people have been embrarrassed in this way.
Isn’t it strange, we have never had a complaint from a Londoner having a problem using their pass outside London.